What is hosted desktop?

Hosted desktop is your entire PC moved onto the cloud. From an individual user perspective, it's no different from your standard PC desktop, featuring all your familiar applications and document shortcuts in one place.

However, from a delivery point of view, hosted desktop is a world apart. There's nothing stored locally on your machine. Instead, hosted desktop is powered via the cloud making it available anywhere in the world, on any device.

What Does Hosted Desktop Bring to Your Business?

Reduced capital expenditure

Pay a predictable, scalable, pay-as-you-go fee for all your infrastructure, software, licence and support requirements.

Increased productivity

Our high-connectivity data centres with auto failover give on-demand availability with no downtime.

Flexible
working

Liberate your staff with full mobile working capabilities.

Enhanced
security

Experience enterprise-level physical and virtual security of your data and systems.

How is our hosted desktop different?

All hosted desktops store your data off site and offer you remote access to your applications, but that doesn't mean all hosted desktops are the same. Far from it. So, what makes ours better than the rest?

Robust Security

What makes our cloud services unique Compliant to ISO 27001 and 27017 information security standards.

What makes our cloud services unique 24/7 monitoring and full user access reports.

Superior Reliability

What makes our cloud services unique 99.992% uptime over the last three years.

What makes our cloud services unique Two independent UK data centres running state-of-the-art server and storage hardware.

What makes our cloud services unique Fully managed data backup and disaster recovery procedure.

High Performance

What makes our cloud services unique We only ever use the highest spec hardware, normally reserved for large enterprise cloud providers.

What makes our cloud services unique Ensures your desktop and applications are delivered at the quickest possible speed.

Expert, Knowledgeable Support

What makes our cloud services unique Guaranteed 15 minute response time, with dedicated online telephone and weekend support teams.

What makes our cloud services unique Our expert IT team is always within 3 metres of your IT.

	Base	Plus	Pro
Applications +
Microsoft Exchange Email
Microsoft Office 2013/2016/365
Unlimited Windows Applications
Storage +
Default Mailbox Storage Per User	5GB	10GB	20GB
Default File Storage Per User	10GB	15GB	30GB
Data Import	Price Per GB	Price Per GB	FREE
Support +
Online Support w/ Call Back
Telephone Support
Account Manager
Remote Support
Weekend Support
Guaranteed Support Response Time	60 Minutes	30 Minutes	15 Minutes
Security Patch Management	Non Managed	Managed	Managed w/ Client
Platform Maintenance and Upgrades
Server Monitoring
Server Optimisation and Performance Tuning
Data Management +
Data Backup & Restore of Files, Email and Databases	RPO = Up to 24 Hours; RTO = Up to 4 Hours	RPO = Up to 12 Hours; RTO = Up to 2 Hours	RPO = Up to 2 Hours; RTO = Up to 1 Hour
Data Snapshots		12pm and 5pm	10am, 12pm, 2pm and 5pm
Resilience	Single Data Location	Dual Data Location	Dual Data Location
File and Folder Permissions	Up to 3 Permission Tiers	Up to 6 Permission Tiers	Fully Customisable Permissions
Disaster Recovery	Tape Restore to your Hardware (RPO = Up to 1 Month; RTO = Up to 1 Week)	Tape Restore to our Hardware (RPO = Up to 1 Month; RTO = Up to 1 Week)	Restore to our Hardware (RPO = Up to 24 Hours; RTO = Up to 4 Hours)
Security +
Virus Protection	Non Managed	Managed on Server	Managed on Server plus PCs and Laptops
Secure Document Transfer	Optional	Optional
Email Archiving	Optional	Optional
Logon Reports
IP Access Restriction
2 Factor Authentication

Hosted Desktop

What is hosted desktop?

What Does Hosted Desktop Bring to Your Business?

How is our hosted desktop different?

Robust Security

Superior Reliability

High Performance

Expert, Knowledgeable Support

Three Packages on Offer...

What is Available with Hosted Desktop?

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Got Any Questions About Hosted Desktop?

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